Privacy Policy

1. Introduction

Arabian Gulf Metals Trading (“AGM”, “we”, “our”, or “the Company”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

Visit our website
Submit inquiries through our contact forms
Communicate with us via email or phone
Engage in business transactions with us

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Full name
Company name
Email address
Phone number
Shipping or business address
Job title or position

2.2 Business Information

Product inquiries
Order details
Destination port
Trade documentation information
Payment-related information (where applicable)

2.3 Technical Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Website usage data

This information is collected to improve website functionality and user experience.

3. How We Use Your Information

We use the collected information to:

Respond to inquiries and provide quotations
Process and manage business transactions
Issue invoices and documentation
Coordinate shipments and logistics
Improve website performance
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

4. Data Sharing & Disclosure

We may share information only when necessary with:

Shipping companies and freight forwarders
Customs authorities
Regulatory bodies
Banking institutions for payment processing
Government authorities if required by law

All such disclosures are limited to what is necessary to complete legitimate business operations.

5. Data Security

Arabian Gulf Metals takes reasonable administrative and technical measures to protect your information from:

Unauthorized access
Disclosure
Alteration
Destruction

While we strive to protect your data, no online transmission can be guaranteed 100% secure.

6. Data Retention

We retain personal and business information only as long as necessary for:

Contractual obligations
Legal compliance
Tax and accounting purposes
Dispute resolution

Once information is no longer required, it is securely deleted or archived according to internal policies.

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

Improve user experience
Analyze website traffic
Enhance website performance

You may adjust your browser settings to disable cookies if preferred.

8. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your data (where legally permissible)
Withdraw consent for certain data uses

Requests can be made using the contact details below.

9. Third-Party Links

Our website may contain links to external websites. Arabian Gulf Metals is not responsible for the privacy practices or content of third-party websites.

10. International Data Transfers

As we operate in international trade, your information may be processed in jurisdictions outside your country where necessary for completing business transactions.

We ensure that appropriate safeguards are applied when transferring data internationally.

11. Updates to This Policy

Arabian Gulf Metals reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: Ziamomin@outlook.com
Cell: 00973 39933962
Location: Kingdom of Bahrain